Privacy Policy

The privacy policy assists both you and us in keeping your information private. Our privacy policy will assist you in understanding the steps we take to protect your privacy both before and after the work process.

USER INFORMATION

For your identification and peaceful partnership, we may gather the following information.

Security

We are dedicated to keeping your information safe. To prevent unauthorized access or disclosure, we have established appropriate physical, administrative systems and technological to protect and secure the information we collect online.

3RD PARTY SHARING

COOKIES AND THEIR USE

Consumer Data Safety Measures

We respect your right of privacy. We therefore do not share your name and contact details with any third party. Besides, we keep information provided by you as confidential. The information you provide are used only to understand your requirements and to improve our services to suit your needs rather effectively. We ensure to follow the standards set by PCI and consumer data protection.
It is hereby declared that our company does not authorize its representatives to collect any confidential information from our customers i.e. credit card information etc. Accordingly we advise our customers not to share any confidential and sensitive nature information with our employees. If you do so; you shall be doing at your own risk and our company shall not be liable for any misuse.
Your ordered work may be forwarded to any of our production or service centers located globally, for the quality delivery. However, they are also bound by an NDA to keep customer’s information as highly confidential.

Pseudonym Policy

We hold a policy of using the pseudonym to ensure the following:

With a view to avoid undue confusion and hassle at our customers end when they are assigned a new account manager, we use pseudonyms; it helps our customers remain connected with a single point of contact and remember their name comfortably.

Email & Mobile Phone Policy

This policy outlines the terms and conditions regarding the use of email and mobile phone contact information provided to Us Author House.

1. Consent and Usage

By providing your email address and/or mobile phone number, you consent to receive communication from Us Author House. This includes, transitional messages, periodic updates about your service or project, updates, newsletters, and services delivery e.g. Design attachments, Project updates and Revisions update.

2. Carrier Charges Disclosure

Standard messaging and data rates may apply. Please consult your mobile service carrier for details.

3. Stop & Unsubscribe

If you wish to stop receiving emails or mobile communications, you can:

• For emails, click the "unsubscribe" link located at the bottom of any email you receive from us.

• For mobile communications, reply "STOP" or “Unsub” “Unsubcribe” to any SMS message you receive from us. The SMS will will be stopped right away.

4. Frequency of Communication

We will strive to limit the frequency of our communications to a reasonable level. However, there may be exceptions during special update about project or urgent notifications.

5. Security of Information

Your email address and mobile phone number will be kept confidential and will not be shared with third parties without your explicit consent, except as required by law.

6. Changes to Policy

Us Author House reserves the right to modify this policy at any time. Any changes will be posted on our website, and it is your responsibility to review these changes.

7. Contact Us

If you have any questions or concerns regarding this policy, please contact us at info@usauthorhouse.com.

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Frequently Asked Question

Before contacting us you might want to check whether your question is one of our frequently asked questions.

Our publishing services cover a wide range of book genres, including but not limited to fiction, non-fiction, children's books, poetry, self-help, academic works, and many more. We are always open to exploring new and emerging genres as well.

Absolutely! Our book cover design services are available to anyone who needs them, regardless of where they plan to publish their book. We understand that book cover design is a crucial aspect of any book's success, and we are happy to help authors create a visually appealing and professional cover design that accurately represents their book. Whether you plan to publish your book independently or through a traditional publishing company, we can help you create a cover that will stand out and capture the attention of potential readers.

The timeline for completing a book illustration project can vary depending on the level of detail and complexity required. Generally, it can take anywhere from 6 to 12 weeks to complete a book illustration project. We always work closely with our clients to establish clear timelines and ensure that the project is completed within a reasonable timeframe while still maintaining a high level of quality.

Our translation services department is equipped to handle a wide range of languages and can translate virtually any language. We have a team of over 100 professional translators who are fluent in multiple languages and can provide accurate and culturally appropriate translations. Some of the languages we commonly work with include but are not limited to English, Spanish, French, German, Chinese, Japanese, Arabic, Russian, and Portuguese. We are always expanding our capabilities and are able to take on new and less commonly spoken languages as well.

Yes, we offer unlimited revisions for book marketing materials created by our company to ensure our clients are completely satisfied with the final product.

The cost of having your book narrated by our company's audiobook service can vary depending on several factors, such as the length of the book, the number of characters, and the complexity of the voices required. For an accurate estimate of the cost, we recommend getting in touch with our representative and providing details about your book. They can provide you with a customized quote based on your specific needs.

Our portfolio of successful book marketing campaigns is a testament to our ability to deliver results for our clients. We are confident in our team's expertise and dedication to providing effective marketing strategies that will help promote your book and reach your target audience.

We take confidentiality very seriously and have strict policies and procedures in place, including non-disclosure agreements, secure servers, and quality control measures, to ensure that our clients' manuscripts are kept secure and private during the editing process.

Yes, we offer author website design services to help you establish a professional online presence. Our team of experienced web designers will work with you to create a customized website that reflects your brand and showcases your work. We offer a range of design options and can incorporate features such as a blog, social media integration, e-commerce functionality, and more. We also provide ongoing support to ensure that your website stays up-to-date and relevant. Contact us to learn more about our author website design services.

Yes, we do offer discounts and package deals for clients who use multiple services offered by our company. Our package deals can help you save money while still receiving high-quality services that meet your needs. For more details on our current discounts and package deals, please get in touch with our representative who can provide you with the most up-to-date information.